Contact Pulsz Customer Service
How to Reach a Person at Pulsz
Verified Contact Information
Customer Service Number:
-
1-424-371-7304Voicemail-Only Line
Customer Service:
support@pulsz.com
Legal:
intellectualproperty.notifications@yellowsocialinteractive.com
Copyright Infringement Inquiries
privacy@pulsz.com
Privacy Inquiries
Pulsz Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Pulsz Phone Number
1 (424) 371-7304
Average Hold Time
More than 30 min
Average Calls duration
1 minute
Most Popular Pulsz Email Address
support@pulsz.com
Pulsz Live Agent Availability
22% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
Pulsz Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Pulsz Phone Number | 1 (424) 371-7304 |
| Average Hold Time | More than 30 min |
| Average Calls duration | 1 minute |
| Most Popular Pulsz Email Address | support@pulsz.com |
| Pulsz Live Agent Availability | 22% of callers successfully reach a real person |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Pulsz Customer Service Rating | 3.7 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 84% phone, 16% email |
| Common Reasons for Contact | Account, request for information, payments and charges |
| Customer Effort Score | High Effort |
| Prepare before the call to Pulsz | First and last name, email or customer id or account number |
Contact Information
Pulsz Website:
Pulsz Help Center:
Corporate Office Address:
Yellow Social Interactive Ltd.
2 Irish Town
Gibraltar,
Gibraltar
GX11 1AA
Gibraltar
Summary of Pulsz Customer Service Calls
6.8K
TOTAL
CALLS
CALLS
01:06
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pulsz?
Account Question:
- “Can’t get onto the account that I use where I have $80 other accounts. I can’t get onto those emails anymore so I cannot get onto them. I don’t want them accounts.”
- “Account locked”
- “Account being charged multiple times”
Request for Information Question:
- “Help redeem”
- “Question about withdraw”
- “To speak to a customer service rep”
Payments and Charges Question:
- “Still waiting for my 4 redemptions to be deposited. It's been since May”
- “Missing payment”
- “Haven’t received payment”
Product/ Service Question:
- “Complaint”
- “[PERSON_NAME] tried several times to purchase coins and have but now it will not let me do so anymore”
- “Your game “detected suspicious activity “ please contact customer support”
Shipping and Delivery Question:
- “Haven't received money!”
- “I haven't received my payment yet it's been over 24hrs”
- “Where is my funds from redeem it’s been two weeks”
Cards Question:
- “My card being charge”
- “They are wanted copies of all cards I made purchases with”
- “Gift card”
Refund Question:
- “Refund”
- “Refund/fraud”
- “I bought 19.99 in sweepstakes and the gave me a bunch of stupid gold coins I want money back or turn it into sweepstakes coins”
Return/ Replace Question:
- “Redemption method change”
- “Need to change redeem information”
- “Change bank account”
Activation/ Cancellation Question:
- “Reactivate account”
- “Activate account”
- “Reactivate my account”
Staff Question:
- “Talk with Customer Service Representative”
- “Customer service”
- I'm having issues with the online customer service
Website/ Application Question:
- “For\n Completely taking money from me. I first I just downloaded. You guys's app never downloaded. One gambling app, I no more got $4 in and you guys took $46 in some sense from me and said, you're cut off, you just cut me right off from the site, I”
- “Your website will not let me update my info”
- “Money sent back to pulsz by cash app and need to know how do I add a new card for my winnings of $200 on February 28th I won”
Employment Question:
- “Need 1099 W2g for 2022”
- “Can't get paid”
- “Documents are being submitted how ever it's this year's tax 1099”
Other Question:
- “Sc isn’t an option”
- “Being ripped off”
- “Redemption”
Compare Pulsz Customer Service To
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Pulsz